Returns

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One-off builds

Every build is one of a kind and made in small numbers, so we handle returns one at a time. Contact us first and we’ll work it out with you.

Return window

You can ask to return a ready build within [X] days of delivery. It must come back in the condition it left, with all original packing.

Custom builds

Custom builds are made to your request. [State whether custom builds can be returned]

Refunds

Once we receive and inspect the item, we refund the purchase price to your original payment method within [X] business days. [State who pays return shipping, and whether the $40.00 shipping charge is refunded]

Start a return

Email builds@triple8buildz.com or text or call 606-316-0053 with your order number. Please don’t ship anything back until we’ve replied.